How do I make a booking and how soon can I be seen?
Booking an appointment is easy – you can use our online booking system once we have on-boarded you to it through the New Client form. Where appropriate, we offer a brief initial phone consultation to understand your needs and match you with the right psychologist. We do our best to schedule new clients as soon as possible. Wait times can vary depending on demand, but on average we aim to book your first session within 2-3 weeks of your registration (often sooner for private appointments). If you have flexibility with appointment times, we’ll work with you to find the earliest available slot which could be after hours or on weekends.
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What is telehealth and how does it work for therapy?
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Am I on the waitlist?
If you are on our wait list, you will have received an email from us with the title "You have been added to our Waitlist" from Mums Matter Psychology <bookings@mumsmatterpsychology.com> - please search your email for this. Please note to be added to ...
What kinds of issues do you help with?
We specialize in the perinatal period, which means we support parents through a wide range of pregnancy and early parenting-related emotional challenges (typically until your child is 4 years old). Common issues we help with include: Depression and ...
How often will I need to come, and how many sessions will I need?
The frequency and number of sessions needed can vary for each person. In your first session, you and your psychologist will discuss a plan that suits your needs – some parents start with weekly sessions, others fortnightly, and some might just come ...