Mums Matter Psychology - Support | Home

Mums Matter Psychology is committed to providing high-quality support at a low cost. To keep our services affordable, we aim to minimise administrative and overhead expenses—such as maintaining a staffed phone line.

We kindly encourage you to explore the self-service resources available on this page. If you’re unable to find what you need, please submit a support ticket and a member of our team will respond as soon as possible.

Thank you for your understanding and support.

    • Popular Articles

    • Why should I consider seeing a perinatal psychologist?

      Deciding to see a psychologist during the perinatal period (pregnancy through the first year after birth) can be especially important because mental health challenges like anxiety and depression are common but treatable. A perinatal psychologist ...

    • Do I need a referral or Mental Health Care Plan to see a psychologist?

      You do not need a doctor’s referral to make an appointment – you can self-refer. However, to access Medicare rebates (which reduce your costs or allow bulk-billing) you’ll need a Mental Health Care Plan from your GP, obstetrician, or psychiatrist. ...

    • How do I make a booking and how soon can I be seen?

      Booking an appointment is easy – you can use our online booking system once we have on-boarded you to it through the New Client form. Where appropriate, we offer a brief initial phone consultation to understand your needs and match you with the right ...

    • Where are your clinics located?

      Please see our Locations Page for current face-to-face clinical locations as these can change. When you book, we’ll let you know the exact address and available times for your chosen location. All locations have pram access, and newborns are welcome ...

    • What is telehealth and how does it work for therapy?

      Telehealth means doing your therapy session via video call or telephone instead of in person. At Mums Matter, we often use Google Meet for video sessions – it’s private, secure, and easy to use (What is telehealth and how could it help me? - Mums ...